Our Solution
Revolutionize the Way Your Engineers & Techs Find Information.
Information is always changing and vast quantities of data create a “needle in a haystack problem” for your technicians. QModo provides your organization a non-obtrusive tool to easily find the knowledge needed to perform routine maintenance and repairs.
Request a Demo
- QModo provides your stakeholders with:
Forms and checklists to keep track of completed work.
A collaborative tool to share information and knowledge.
Training geared for entry-level and veteran personnel.
Knowledge Management
Quickly Identify and Solve Problems With Real-Time Diagnostic Support.
QModo is an on-demand reference aid with diagrams, text, and videos to show technicians how to properly diagnose and fix problems correctly the first time.
-
Search Result Relevance
With machine learning and natural language processing, technicians can expect accurate, relevant, and rapid results even as data changes in your organization.
-
Interactive Diagnostics
Technicians of all skill levels can interact with QModo through an intelligent and interactive experience to easily and quickly troubleshoot and resolve issues.
-
Predictive Training
Based on data from CMMS (work order) systems, user behavior, and other factors, QModo provides recommended training content to your technicians.
How Your Content is Managed with QModo:
-
Identify and Prioritize Content
We work with you and your team to locate and prioritize content especially pertaining to emergency and mission-critical situations.
-
Locate and Fill Content Gaps
Our team collects manuals for the assets you already have and identifies assets that need content created via videos or images.
-
Analyze and Segment Content
Our AI engine analyzes and segments the content to quickly and accurately deliver technicians the right information.
What Does Customer Success Look Like?Dedicated Support
We’ll Guide You Every Step of the Way.
Our team works with you to locate and prioritize content especially pertaining to emergency and mission-critical situations. We will be at your side, whether online or at your location, to get you up and running.
-
Customer Success Team
Our customer success team partners with you to make your team more effective at achieving an improved repair and maintenance ecosystem.
-
Subject Matter Experts
Our team of subject matter experts help you quickly identify critical information for assets and can locate manuals that you may not even have.
Time to Value
Quickly See the Benefits of QModo.
Engineers and technicians rely on printed floor plans and stacks of manuals every day to help them navigate their facilities. These assets become outdated, get misplaced, or are neglected as time goes on. QModo helps you eliminate these inefficiencies and gives your team the information they need to stay operational. Within weeks of deploying our solution, your organization or facility will see real value.
Your technician receives an emergency call about water pouring out of the ceiling…
Before QModo
They would scramble to find the building’s blueprints to figure out where the water was coming from.
With QModo
They now have immediate access to detailed building schematics and instructions that tell them exactly what to do.
85
Average savings in damage prevention and opportunity costs.
During a routine monthly test, a generator fails displaying an error code…
Before QModo
Technicians didn‘t recognize the code and had to power down critical equipment while hunting for manuals.
With QModo
Your technician simply asks QModo what the code means and is instantly shown detailed repair instructions.
58
Average savings in time and opportunity costs.
A junior technician was recently hired and is still learning the ropes…
Before QModo
Senior technicians were the primary source of local knowledge and would need to always be “on-call.”
With QModo
Technicians provide comprehensive notes and videos giving staff the confidence to repair assets and perform tasks.
120
Average savings in training and opportunity costs.