Are Maintenance or Repair Issues Affecting Guest Satisfaction?

Hotel and food service industries include a wide scope of maintenance needs and requires a large breadth of expertise from maintenance crews. QModo bridges the gap in communication between all departments and facilitates resolutions of minor problems through on-demand access to information.

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“Hey QModo, Show Me Notes on 2nd Floor Water Pressure.”

Ignoring history leads to repeating it. Technicians and engineers can use QModo to document incidents and root causes, all of which can be used for advanced reporting and analytics.

  • Shared Notes

    Create public notes to capture incident details, photos, videos, and other documentation. Attach them to specific locations or assets for quick access during maintenance or repairs.

  • Reporting & Analytics

    Interactive forms, checklists, notes, and even user-activity data can be summarized and analyzed. Identify areas for process improvement, quality control, or additional training.

Our Solution

QModo AI Benefits

Maintain Your Facilities Reputation with Better Guest Experiences.

Features like a great restaurant, clean amenities, and comfortable rooms enhance the experience for your guests. But when things go wrong they become noticeable, and more importantly, memorable. QModo removes the worry about air conditioning that doesn’t work or bathrooms that haven’t been cleaned properly.

  • Increase Safety & Transparency

    With a real-time view of procedure activity, your team will be able to know if and when work was completed ensuring your guests are safe in a COVID world.

  • Fast Track Maintenance

    Give your teams an accurate overview of malfunctioning assets and the fastest path to resolution, eliminating the need to take units offline for hours.

  • On-Demand Problem Support

    When error codes display or equipment begins to malfunction, QModo provides your staff with precise information from O&M manuals and step-by-step how-to’s.

Ready to See More?

Let Us Show You How Your Locations Can Benefit From the Power of How.