Press Release
Northside Hospital Partners with QModo AI to Improve Facility Management, Furthering its Dedication as one of the Top Hospitals in the Nation for Patient Experience
Canton, Georgia (September 17, 2024) – Northside Hospital furthers its commitment as a leader in national patient care by partnering with QModo AI for an innovative approach to enhanced facility management.
Northside Hospital has distinguished itself not only as a community hospital but also as a regional hub for pioneering health care practices that elevate patient care and outcomes. By implementing technologies like QModo AI into their facilities, Northside Hospital is committed to continually enhancing the well-being of their communities for generations to come.
Spanning across 25 counties in Georgia, Northside Hospital System operates over 300 outpatient facilities and employs a vast staff of 29,000, including 3,700 providers. QModo AI’s Customer Success Team is elated about the partnership, aligning with Northside Hospital’s mission to simplify the lives of technicians, managers, staff, and stakeholders in health care facilities while also enhancing patient care and maintaining constant commissioning in all of their facilities.
Implementing QModo AI at Northside Hospital’s five main campuses has demonstrated incredible results. Led by QModo AI’s Founder and President, Jeff Twardzik, the Customer Success Team has successfully tagged and pinned over 1,200 assets, uploaded 349 plans, loaded more than 95 instructional videos, and converted over 60 checklists from paper to digital. The content and checklists loaded ensures the continuity of operations as Northside Hospital grows.
“Every engagement with a new client requires a strong partnership to ensure success. Northside Hospital has been an incredible partner allowing the QModo AI Customer Success Team to become an extension of theirs,” said Twardzik. “Their leadership, coupled with talented engineering teams, has made it possible to deliver the institutional knowledge and content needed to ensure QModo becomes the most important tool in their toolbag. They have embraced positive change with the knowledge that implementing tools like QModo AI will ensure improved patient and staff satisfaction with the wonderful facilities they manage. The entire QModo team looks forward to a long and fruitful partnership.”
The Northside Hospital Facility Team is excited about the collaboration with QModo AI, and they are already witnessing the numerous benefits of the solution.
“In looking at two areas of focus across our Hospital System, staffing competency and training were identified as two key issues that our Facility Team leadership wanted to strengthen. QModo AI’s platform allows us to capture institutional knowledge of our senior staffing before retirement and train our younger team members on the equipment and systems that keep our buildings running to benefit our patients, staff, and visitors,” said Thomas Doenitz, System Director of Facilities Operations. “The wealth of resources we learned proved far more than just training resources. The graphic inventory combined with a multimedia library of equipment information, interactive building plans, custom compliance checklists, technician documentation, and training material available to staff in a mobile environment will forever improve our ability to be nimble in normal and emergency operational situations.”
The teams will continue implementing QModo AI across multiple locations, advancing Northside Hospital’s commitment to providing exceptional patient experiences.
About QModo AI
QModo AI, Inc. (“QModo”), QModo AI’s powerful knowledge management solution maximizes ROI across facility teams and technologies to reduce business interruption, improve emergency response, and ensure compliance. Field engineers, technicians, and other staff can access how-to information, capture best practices, document compliance activity, and collaborate with team members. Visit www.qmodoai.com to learn how organizations in healthcare, higher education, commercial real estate, managed services, and other industries leverage QModo to deliver The Power of How. Connect with QModo AI on LinkedIn, Facebook, Instagram and YouTube.
About Northside Hospital
The Northside Hospital health care system is one of Georgia’s leading health care providers with five acute-care hospitals in Atlanta, Canton, Cumming, Duluth and Lawrenceville and more than 300 outpatient locations across the state. Northside Hospital leads the U.S. in newborn deliveries and is among the state’s top providers of cancer care, sports medicine, cardiovascular and surgical services. For more information, visit www.northside.com