Hospitality
Are Maintenance or Repair Issues Affecting Guest Satisfaction?
Hotel and food service industries include a wide scope of maintenance needs and requires a large breadth of expertise from maintenance crews. QModo bridges the gap in communication between all departments and facilitates resolutions of minor problems through on-demand access to information.
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Visibility
“Hey QModo, Show Me Notes on 2nd Floor Water Pressure.”
Ignoring history leads to repeating it. Technicians and engineers can use QModo to document incidents and root causes, all of which can be used for advanced reporting and analytics.
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Shared Notes
Create public notes to capture incident details, photos, videos, and other documentation. Attach them to specific locations or assets for quick access during maintenance or repairs.
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Reporting & Analytics
Interactive forms, checklists, notes, and even user-activity data can be summarized and analyzed. Identify areas for process improvement, quality control, or additional training.
QModo AI Benefits
Maintain Your Facilities Reputation with Better Guest Experiences.
Features like a great restaurant, clean amenities, and comfortable rooms enhance the experience for your guests. But when things go wrong they become noticeable, and more importantly, memorable. QModo removes the worry about air conditioning that doesn’t work or bathrooms that haven’t been cleaned properly.
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Increase Safety & Transparency
With a real-time view of procedure activity, your team will be able to know if and when work was completed ensuring your guests are safe in a COVID world.
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Fast Track Maintenance
Give your teams an accurate overview of malfunctioning assets and the fastest path to resolution, eliminating the need to take units offline for hours.
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On-Demand Problem Support
When error codes display or equipment begins to malfunction, QModo provides your staff with precise information from O&M manuals and step-by-step how-to’s.