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Five Tips for Effective Facility Management Training

Five Tips for Effective Facility Management Training

Starting a new job is often a whirlwind of information, faces, and new surroundings. For facility management teams, the challenges can feel even greater, as the new hire needs to familiarize themselves with processes, safety protocols, and technology. Onboarding employees sets the stage for success, but it doesn’t stop there. Continuous training is just as essential to ensure everyone stays up to speed. Yet, let’s be honest…ongoing training sessions tend to get a lot of eye rolls from employees. The key is making training sessions relevant, engaging, and empowering.

The Role of Onboarding in Success

Onboarding lays the foundation for a new employee’s journey, giving your teams the tools and knowledge necessary to thrive. A well-structured onboarding program not only helps new hires acclimate to their responsibilities and the company culture but also instills confidence from day one. By providing clear guidance on essential processes and safety protocols, organizations set employees up for success, thereby promoting a smoother transition into their roles. Effective onboarding fosters a sense of belonging and engagement, making employees feel valued and ready to contribute to the team.

The Role of Continuous Training in Success

Continuous training is an investment in your teams – ensuring they stay updated with the latest industry knowledge, best practices, and compliance requirements. By creating a strong loop of continuous improvement, you ensure improved quality, reduced downtime, and a safer working environment for everyone. This loop fosters a proactive culture where employees feel confident to address challenges and contribute to a more efficient and effective workplace.

​​Three Tips for Onboarding New Employees

  • 1. Have a Well-Defined Learning Path: Create a clear roadmap outlining the onboarding process, detailing what new hires will learn in their first few weeks. This approach helps new employees understand their responsibilities and sets expectations from the beginning, making it easier for them to navigate their new roles.
  • 2. Introduce Mentors: Introducing mentors is a crucial step in the onboarding process. Effective mentors impart institutional knowledge while also taking the time to understand the aspirations of new employees. This dual focus not only helps new hires learn the ropes but also fosters a supportive environment where they can explore their personal and professional goals.
  • 3. Encourage Questions and Feedback: Invite new employees to brainstorming sessions where their ideas are collected, posted, and discussed. Foster an open environment where new employees feel comfortable asking questions and providing feedback. This practice encourages active participation in the onboarding process, helping them feel valued and engaged.

​​Two Tips for Continuous Training

  • 1. Create a Connection and Plan for Implementation: Continuous training should create a link between the training material and employees’ daily tasks. Use training sessions to introduce new processes, procedures, and skills – while implementing them right away to minimize gaps in knowledge and application.
  • 2. Incorporate Technology: Utilize digital tools and resources to provide bite-sized training content that employees can access anytime, anywhere. With training available on any device, it becomes effortless to upskill workers throughout their workday. This fosters an environment where teams are motivated to improve and grow every day.
  • Empowering Your Team Through Training

    Training empowers employees from day one and fosters a culture of continuous improvement. By investing in both onboarding and ongoing training, you can create a supportive environment where employees feel valued and on the road to success. As facility management evolves, staying committed to relevant, engaging, and accessible training will ensure your team is always ready to meet the challenges ahead, driving success for both employees and the organization as a whole.